Software
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Object Movie Toolkit (05/04)

Earth Movers(10/03)
Visual Acuity / Color Vision 
(09/03)
 

registrations supported

littlebitsmultimedia.com 2003
 

 

 Product and Technical Support
www.littlebitsmultimedia.com

       Information
       FAQs
       Patches


Information
16 bit(win3.xx) versions of some products do not function in win 2000.  Please wait until 32 bit versions are made available.We do not currently develop software for the Macintosh or Unix platforms.  Our programs are designed for 32 bit windows operating systems (win95/98/2000/NT)

Frequently Asked Questions


New special:  For Canadian Registrations through Cheque and Money Orders:Canadian Dollars accepted on par with American Dollars. In this case only $10Cdn=$10 US

Please provide a name and an email  and return postal address and a cheque or money order in Canadian funds .

The funds should be payable to:Rodney Orcajada, Little Bits Multimedia
and the combined package should be mailed to:

Rodney  Orcajada, Little Bits Multimedia
311 Pezer Cove
Saskatoon, Sk.
S7S1J9
Canada

A letter or email with your registrations will be sent immediately upon receipt

I have purchased a registration, but my code is not recognized

Registration codes are generated from your user name.  Please enter your name and code exactly as provided.

ex:
name: Stacey Penner
reg code:  lbm 0x26160rSe

Copy and paste the code provided in your email to avoid substitutions between letters "O" and "l" with numbers "0" and "1".

All little bits codes begin with the letters "lbm for little bits multimedia"

If you have downloaded the Soft Trade version of any of our software, but have obtained your registration from another site, please download a new non Soft trade version form this site.  Soft Trade distributes our products under contract, but use a very different registration system.

If you are still having problems with registration after following these points, please  try our e-mail Support 

Problems installing or unzipping software
Please try downloading the software again.  If the file sizes do not match, you may be having a download problem.  (see below)  If the problem is consistent after downloading a new version, please contact littlebits via e-mail Support

Incomplete downloads or invalid zip files
Try using Go!Zilla or other download utility to resume/protect long downloads.

MMSystem263 errors
A persistent issue with MCI command strings occurs with a long  file names and white spaces in the names.  MCI is an interface that communicates with the multimedia hardware on your systems, and can behave very differntly from system to system.  Originally designed for DOS and 16 bit windows, MCI command strings cannot always parse the less strict file names on today's computers.  If you are getting MMSystem 263 error, particularly with the Multimedia Activity Pack, the most direct solution is to avoid using long filenames with white spaces.

1)Create a directory on your root drive ie:
C:\resources

2)place all your multimedia files in this directory, or subdirectories of this directory.  Make sure all your sub directory names contain only one word, or if more than one word, words must be separated by an underscore. the following examples are OK.
C:\resources\test1\wav\sound1.wav
C:\resources\test1\mid\pacabel.mid
C:\resources\multiple_word\animations\my_video.avi

these examples are not OK
C:\resources\test 1\wav\sound 1.wav
C:\resources\test 1\mid\pacabel.mid
C:\resources\multiple word\animations\my  video.avi

I recently Installed a program that may have been created with a Click Product (CnC/ MMF), and now  my Little Bits software no longer functions properly.

You may have downloaded and installed a program that has overwritten  the cncs232.dll  library file with an older version.  Try reinstalling one of your Little Bits products to restore the library.

Little Bits software is slow and choppy on my computer. Is there anything I can do ?
If your display is set to truecolor(32 bit ) mode  try setting your display to hicolor (16 bit) mode. This will reduce the graphics demands on your system, and will speed up the software.

Right click on an empty spot in your desktop  to access display settings.

Patches

Nov 10/2001
A patch is available for Paper Airplanes (CD version from Snap/Topics Entertainment):  This patch should allow proper loading from the CD for Windows 2000, WindowNT, and Windows ME.
download paper_airplane_loader.zip

Sept.20/2000
A patch is available for Memory Match:  This patch fixes some problems with saving image sets on certain faster systems.
Download the Memory Match patch(1090Kb)